About US

Our Story

Welcome to the Underground Food Collective, where a passion for exceptional food and support for small businesses converge! Our platform connects you directly with top-tier artisanal food producers from across the nation, giving you access to the finest small-scale products, whether nearby or far away. The Underground Food Collective serves as a hub that celebrates and shares the stories of talented artisans through curated blogs, recipes, and shared culinary experiences.

Our mission is rooted in understanding the needs of our communities and acting as a connector, uniting people through food, culture, and shared moments. We value fairness and collaboration, creating opportunities for mutual growth and support. By fostering a strong sense of community and family, we ensure that every interaction is engaging and enjoyable. Dedicated to inclusivity and innovation, the Underground Food Collective is committed to uplifting local initiatives and creating spaces that inspire and connect. Join us in savouring the excellence we bring to your table and supporting the artisans who make it all possible.

Why join us?

The best artisan produce in the uk

Support for small, local businesses

Become part of a community

No cost for creating an account

faq

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1. What is the Underground Food Collective?

The Underground Food Collective is an online marketplace that connects food lovers with top-tier small-batch and artisan food and drink producers across the country. We provide a platform for discovering unique, high-quality products crafted with passion and care.

2. How does the Underground Food Collective work?

Our platform allows artisans to create their own online shops, similar to other marketplaces, but with a focus on food and drink. Customers can browse, shop, and have products delivered directly from the artisan to their door.

3. Who can join the Underground Food Collective as a producer?

We welcome small-batch and artisan producers who are passionate about their craft and create unique, high-quality food or drink products. If you’re interested, you can apply to join through our Join Us page.

4. What types of products can I find on the platform?

You can find a wide range of products, including artisan chocolates, specialty teas, craft beers, gourmet spreads, herbs and spices, baked goods, and more. We celebrate and support the diverse craftsmanship of producers from across the country.

5. Why should I buy from small-batch producers?

Small-batch products are made with attention to detail, high-quality ingredients, and a commitment to sustainability. By purchasing from artisan producers, you support local businesses and enjoy products that are unique and full of flavour.

6. How can I ensure the quality of the products?

All our producers are carefully vetted to ensure they meet our standards of quality, authenticity, and sustainability. Each producer’s profile includes information about their process and sourcing, so you know exactly what you’re getting.

7. Is there a minimum order requirement?

Minimum order requirements may vary depending on the individual artisan. Be sure to check the specific details on the product page or the artisan’s shop.

8. What are the shipping options?

Shipping options vary depending on the producer, as each artisan handles their own fulfilment. You can find shipping details and delivery times listed on each product page.

9. Can I track my order?

Yes, once your order is placed, you will receive a confirmation email with tracking details provided by the producer. This allows you to track your order directly.

10. How do I contact customer service if I have an issue?

If you have any issues with your order, you can contact our customer support team via email/contact form or reach out directly to the artisan through their shop page.

11. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure online payment options.

12. Are there opportunities for collaborations with the Underground Food Collective?

Yes, we are open to collaborations with like-minded businesses, food events, and media outlets. Reach out to us through our Contact Us page for more information.

13. How can I stay updated on new products and featured artisans?

You can subscribe to our newsletter or follow us on social media for updates, new product launches, and stories from our artisans.

14. What if I’m not satisfied with my purchase?

We strive for customer satisfaction and quality assurance. If you’re not satisfied with your purchase, please contact the artisan directly or directly contact us for disputes.

Our Team

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Jane Cooper

Founder

Wade Warren

Co & Founder

Robert Fox

CEO

Jacob Jones

CEO

What our members say

Don’t wait, just join!

“There is a real sense of community within the underground food collective and I’ve gained so much recognition…I’ve never sold more”

ANNEDREA Oliver the deli sandwich